If for any reason you are not completely satisfied with your gemstone or Rudraksha, you can initiate a hassle-free return or exchange within 7 days of delivery.
The item must be returned in its original, undamaged condition along with the original lab certificate, security seal, and luxury box.
Our courier partners will pick up the package directly from your doorstep with fully insured transit coverage.
Once inspected, full refunds are processed back to your original bank account/UPI within 48 working hours.
Our Concierge Team is available 24/7 to assist you with order tracking or policy inquiries.
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